Privacy Policy

At Ocelo Enterprises Inc. DBA Jimenez & Associates (referred to as "the Firm", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

1. Information We Collect

We may collect personal information such as:

  • Name, email address, postal address, phone number, and other contact details.

  • Business and financial information in relation to the services we provide.

  • Information collected through cookies and tracking technologies on our website.

2. How We Use Your Information

We use the information collected for various purposes, including:

  • SMS opt-in or Phone Numbers for the purpose of SMS are not being shared

  • To provide, operate, and maintain our services.

  • To improve, personalize, and expand our services.

  • To understand and analyze how you use our services.

  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.

3. SMS Communications

As part of our services, we offer clients the ability to receive updates and information via SMS (text messaging). By opting in to receive SMS communications, you consent to the following:

  • Opt-In Consent: You may opt-in to receive SMS messages from us by explicitly providing your mobile number and agreeing to receive messages related to your inquiries, legal updates, or any other communication relevant to your engagement with the Firm.

  • Message Frequency: You will receive SMS messages periodically, and the number of messages may vary depending on the nature of your engagement with us.

  • Data Rates and Charges: Message and data rates may apply depending on your mobile service provider. By opting in, you agree that you are responsible for any such charges.

  • Opt-Out: You may opt-out of receiving SMS communications at any time by replying “STOP” to any message you receive or contacting us directly. After opting out, you will no longer receive SMS messages unless you re-enroll by providing opt-in consent again.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information:

  • With service providers and third parties who assist us in delivering services to you, provided they agree to safeguard your data.

  • As required by law, such as to comply with a subpoena, legal proceedings, or similar legal processes.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your personal data, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal information we collect and store about you. This includes the categories of information we collect, the purpose for collecting the data, and the specific pieces of information held about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information we have about you. We will take reasonable steps to ensure that any corrected information is accurate and up to date.

  • Right to Deletion: You have the right to request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where consent was relied upon). Please note that certain legal obligations, such as financial record-keeping and compliance with other laws, may prevent the complete erasure of your data.

  • Right to Opt-Out of Marketing: You have the right to opt-out of receiving direct marketing communications from us. You may exercise this right by using the unsubscribe link found in our email communications or by contacting us directly. For SMS, you can opt-out by replying "STOP" to any message.

  • Right to Data Portability: In certain situations, you may request to receive a copy of your personal information in a structured, commonly used, and machine-readable format. Where technically feasible, we can transmit this data directly to another service provider upon your request.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights under this policy or applicable law. This includes denying you services, charging you different prices, or providing a different quality of service because you exercised your rights.

  • Right to Withdraw Consent: If you have given consent for the collection, processing, or sharing of your personal information, you have the right to withdraw your consent at any time. However, please note that the withdrawal of consent may affect our ability to provide certain services to you.

  • Exercising Your Rights: To exercise any of these rights, please contact us via the methods provided in the "Contact Us" section of this policy. We may request specific information from you to verify your identity before processing your request. We will respond to your request within the timeframes required by applicable law.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will be effective as of the date stated at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at: Ocelo Enterprises Inc. DBA Jimenez & Associates
Email: support@jimenezandassociates.com
Phone: +1-956-982-1083
Address: 1160 Paredes Line Rd, Brownsville, TX 78521-2628

By using our services and opting into SMS communications, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.